Please respond to your order confirmation email OR email us at [email protected] within 2 hours of placing of your order:
Yes, this is freaky! And yes, we most certainly received your order! Sometimes our confirmation emails go to spam folders. Please check there for an email from [email protected] with order details. All orders start with TM#. If you'd like to triple confirm any details of your order, please email us at [email protected]
Please check your tracking link again in 24 hours. It takes time to activate. Your package will get where it's going! And USPS, UPS and the like are really good at getting packages to people. *Our Heroes*
Yes, we are here to help. Please email us at [email protected] with the following information:
Upon receipt of the information above, we will send you a link to "Complete Your Purchase" where you will enter your payment information. Please allow 48 hours for us to send you the information to complete your purchase.
If your package gets lost in transit, we will do everything we possibly can to assist you. We cannot be held responsible for packages once proof of delivery is generated. Since we cannot be responsible for delivered packages that have been lost or stolen, we highly recommend selecting a delivery address that you trust.